LifeMark’s Road to Excellence

LifeMark symbolizes a new and exciting direction in Canadian Health Care. LifeMark Health is a privately owned and operated Canadian company. Since its inception in November of 1998, the company has progressed quickly towards meeting its vision and goal of becoming Canada's leading provider of integrated medical and rehabilitation services. The company was built through an acquisition plan focused on bringing together the top medical and rehabilitation providers across the country. Today, LifeMark represents a consolidation of exceptional human resources, experience and clinical expertise who work together to deliver the highest quality of health care service to the Canadian population.

LifeMark Health, currently owns and operates 50 centres across Canada. These facilities offer a variety of services and programs designed to meet the needs of their community. Each LifeMark facility is staffed with clinicians who have the training and specific interests to service their local area. All LifeMark staff strive to exceed the expectations of all our clients through a unique relationship that leads to a positive outcome.

Values

• We put our patients first and focus on their needs.
• We are outcome driven and strive to return all patients to their personal optimum level of function.
• We respect our clients' opinions and look for their feedback to improve all aspects of our service.
• We treat all patients, staff and stakeholders with honesty and integrity and conform to the ethical standards of the Colleges and Associations of our professionals.
• We believe all staff and patients have the right to be treated with fairness and respect in a safe, non-discriminatory work environment.
• We are committed to open, on-going communication; Internally through regular staff interaction and feedback, and, externally with patients and all individuals involved in their care.

Commitment

LifeMark Health is committed to quality of care initiatives through the following processes: accreditation, continuing education and outcome measurement. We strongly support and encourage post-graduate, continuing education. Many LifeMark Health clinics are accredited by The Canadian Council of Health Services Accreditation (CCHSA), The Commission for the Accreditation of Rehabilitation Facilities (CARF) and Institute of Work and Health (IWH).

Partners in Care:

The LifeMark facilities work closely with many different stakeholders through open communication and an individualized approach to all assessment and treatment services. The following list summarizes the different funding sources available at LifeMark clinics:

Individual Private Payors

A variety of medical and rehabilitation programs are provided to community members by each LifeMark clinic. Many clinics have a strong sports medicine emphasis and work closely with the injured athlete. LifeMark Health prides itself on providing an interdisciplinary care model with key health care professionals as members of the treatment team.

Employers

LifeMark Health acts as a “preferred” service provider with many employers. As a national health services provider we are able to best address companies' needs in all its locations across Canada. We have designated individuals who work together with employers to deliver a full range of customized, results-oriented health management services.

Insurers

LifeMark Health works closely with Life and Casualty Insurers across Canada. We provide these companies with customized services to meet their needs while at the same time providing cost effective and outcome oriented results. Our team of clinicians regularly speak at seminars and conferences on a variety of topics relating to health care.

Worker's Compensation Boards (WSIB/WCB)

LifeMark Health works with Worker's Compensation Boards in each province and is committed to assisting injured workers in the return to work process. LifeMark facilities across Canada are chosen providers by their respective compensation boards to deliver a variety of programs and services to injured workers.

Provincial Government Funded Services

Designated LifeMark facilities offer health services that are publicly funded in part or wholly by provincial governments.

Long Term Care and Retirement Homes

Canada's aging population represents a serious challenge with increasing demands on the health care system especially in the area of rehabilitation. LifeMark is committed to delivering premium quality physiotherapy service to an increasing number of long term care and retirement homes in Ontario. LifeMark Health is a member of the Ontario Long Term Care Association (OLTCA), the Ontario Non-Proft Homes and Services For Seniors (OANHHS) and the Ontario Retirement Communities Association (ORCA).

Hospitals

LifeMark Health partners with hospitals to manage on and off-site rehabilitation, diagnostic imaging and other ambulatory services.